Refractive Music FAQ

Frequently Asked Questions

Using The Shop

Add your selection to the cart and go to the checkout, you'll be asked to log in or create an account. 




Complete you purchase using your credit/debit card.  After you've payed for your purchase you'll be take to a page where you can select your music in MP3 or Wav format.





Single tracks will download instantly, groups of tracks will be zipped by the download manager and an email will be sent to your download link.



If you want to download again got to "My Account" in the main menu and select "Order History" then select "Details" for your track.



 

Can you bill me directly?

Yes. If you'd prefer to deal with me directly rather than purchase through the website, I can send you an invoice by email which you can pay securely through Stripe.

 

 

 

Are there any royalties or ongoing fees?

 

There are no ongoing licence fees or royalties for you to pay to Refractive Music. Your licence covers the use of the track in your licensed project worldwide and in perpetuity.

Performance royalties are separate. When music is broadcast on TV, radio or certain other platforms, the broadcaster will generally have agreements in place with performing rights organisations such as APRA AMCOS. These royalties are paid through those organisations and don't cost you anything extra for licensing the music from me.

If your production is broadcast, please include the music on your cue sheet so its use can be correctly reported.




Who owns the copyright to the music?


I retain ownership of the music and recording. Your licence gives you the rights you need to use the track in your licensed project without transferring ownership of the music itself.

 



What is the difference between non-exclusive and exclusive licensing?

My standard licences are non-exclusive. This means you have the right to use the music in your licensed project, while I retain ownership of the music and can also license it to other clients.

An exclusive licence means the music is reserved for your use and I agree not to license it to other clients for the agreed period. Because this prevents me from earning future licensing income from that music, exclusive licences cost more.

If your project requires exclusivity, please contact me before purchasing. Exclusive licensing is available by agreement for an additional fee.

 

 

Do I receive proof of my licence?

Yes. When you purchase through the website, your payment receipt provides a record of your licence. If you require a signed licence made out to you or your company for your records, just let me know and I can provide one.

 

 

 

Do you belong to a PRO?

Yes. My Performing Rights Association is APRA




What is a cue sheet?

A cue sheet records the music used in a film, TV programme or other broadcast production. It allows broadcasters and performing rights organisations to identify the music and make sure the composer receives the appropriate performance royalties.

Submitting a cue sheet doesn't cost you anything. If you need composer, track or publishing information for a cue sheet, just contact me and I'll provide it..

 

For cue sheets and more information click here





Do I Have To Tell You Where I Use Your Music?

No. But if you want to share a link I'd love to know. I'd even love to give you a mention on the site or socal media too.





Youtube Copyright Claims/Content ID Claims?

First of all this shouldn't happen! I've not had this problem with my music before, but YouTube's AI is a many splendid thing and mistakes are possible.


Solving the issue is simple, forward a copy of your license and your purchase confirmation email to YouTube.

 

And I am only ever one email away to help if you need it.




Can I edit a track?

Yes. You can make normal production edits such as shortening or lengthening the track, fading, looping, filtering or pitch shifting to fit your project.





What Format Are The Tracks?

Files download from this site are WAV, 16bit, 44.1 KHZ .

Need a 24 bit version? Email me.

 




Can You Custom Compose For My Project?

Yes. If you like the style of my music but need something created specifically for your project, I can write and produce an original piece for you. Custom composition starts from US$350.

LEARN ABOUT CUSTOM COMPOSITION






 

Who is the best captain in Star Trek?

James T. Kirk

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Save Search

Save this search for future use. With save search, you can easily share searches with colleagues, as well.

Add Track to Playlist Folder

Add this track to an existing playlist folder or create a new playlist folder.

Add track `` to:

Playlist status

Public playlists will be displayed on the Refractive Music website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Track to Playlist Folder

You can copy your selected tracks to an existing playlist folder or create a new one.

Playlist status

Public playlists will be displayed on the Refractive Music website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Edit your Playlist Folder

Change your playlist title and description. You can also change the playlist status from private to public or vice versa at any time.

 

Playlist status

Public playlists will be displayed on the Refractive Music website within the Featured Playlists area.

Private playlists will not be displayed or shown in search results, but you may choose to share them with friends and colleagues.

Share your Playlist Folder

Whoa Nelly! We need a bit more information

To display an accurate price, please select your usage and currency. Then add tracks to your basket.

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Please verify your account by clicking the verification link received via signup email. If you can not find or have not received your verification code via email, click here to resend it.

Customise My Track

Please provide a few brief details below so that we can create your unique customised track.

We'll be in touch to discuss your track customisation shortly based on your comments above

Download

This track is licensed under the terms of your Blanket License Agreement with us.

You may only use this track in accordance with the terms of your Blanket License Terms and Conditions. Please contact us at TuneBudAdmin if you require a different usage and we can easily and swiftly extend your licence either for your selected tracks or for your entire Blanket Licence.

Usage outside of the terms of your Blanket Licence is an offence and we reserve the right to take action against you.

Download

This track was purchased on under our agreement

You may only use this music track under the terms of the Creator license agreement that you have purchased. Please contact us if you would like to extend the terms of your license or use the music track for another purpose.

Usage outside of the terms of your license agreement is an offence and we reserve the right to take action against you.

Download

By downloading this track you confirm your agreement to the Try Before you Buy Terms and Conditions which can be found on the Refractive Music website. Usage outside of the Try Before You Buy Terms and Conditions is an offence and we reserve the right to take action against you.

Download

By downloading this track you confirm your agreement to the Instant Download Terms and Conditions which can be found on the Refractive Music website.

Stems and Loops

Your account setting doesn't allow you to download stems and loops, please get in touch with the Refractive Music team to purchase stem/loop files.

Bulk Download Confirmed

Your bulk download request has been confirmed and our servers are busy compiling your tracks and zipping them up ready for download. You'll shortly receive an email containing a link to download your tracks.

Delete Playlist Folder

Are you sure you want to delete the playlist folder? This action cannot be reversed.

Delete Tracks from Playlist Folder

You are deleting tracks from the playlist folder. Once confirmed, this action can not be reversed.

Try Before You Buy

With our Try Before You Buy account, you can:

  • Download and try out multiple tracks
  • Only pay for the tracks you decide to use
  • No beeps, no annoying copyright voice-overs

Simply download and audition broadcast quality music tracks

Try Before You Buy

As a current Refractive Music client, you may contact us for a Try Before You Buy account. Try Before You Buy lets you download as much music as you like, with no obligation to purchase. Try out different tracks and synchronise with your production. Make your final track selection and only pay for the tracks you decide to use. No beeps, no annoying voice-over saying "copyright Refractive Music". Simply download and audition broadcast quality music tracks.

Blanket Account Limit Reached

Sorry, you have hit the limit on your blanket account for this month. We set a download limit for security reasons. But don't panic! Simply contact your account manager or email TuneBudAdmin to have your download limit extended.

Blanket Limit Reached

Sorry, you have hit the limit on your blanket account for this month. We set a download limit for security reasons. But don't panic! Simply contact your account manager or email TuneBudAdmin to have your download limit extended.

Stem Pack Request

Please complete your details below and we will be in touch to provide you with your stem pack.

We'll be in touch shortly to provide you with your stems.

Track License Request

This track is available for licensing but we require your production details first before we can confirm your license. Please complete the details below and we will be in touch to discuss your license.

Monthly Download Limit

Sorry! You've now hit the monthly download cap for your plan.

Please contact us should you need further help!

Plan Download Limit

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Please contact us should you need further help!